Frequently Asked Questions
What leasing options are available?
We offer 6- to 15-month leasing options.
How much is the security deposit?
$300
How much of the security deposit is refundable?
The deposit is fully refundable after move-out as long as there is no damage.
Is there an application fee?
We require a $60 application fee per person or a $100 fee for a married couple.
Are there qualifications?
We require that you have an income three times the monthly rent, good credit/background, and good rental history.
Can I apply online?
Yes
What fees/deposits are due upon applying? Moving in?
We require a $60 application fee, a $300 deposit, and the prorated rent amount before move-in.
Do I have to pay first & last month's rent?
No, only the first month's rent is due before move-in.
When is rent due?
Rent is due between the 1st and the 3rd of each month.
What forms of payment are acceptable?
We accept checks, money orders, or online payments using a debit/credit card or an e-check.
Is there a late fee for overdue payments?
We start charging late fees on the 4th of each month.
Is renter's insurance required?
Yes, we require a $100,000 personal liability.
Are utilities included? (Which ones specifically.)
No
What is the average cost for utilities each month?
Utilities average about $250 each month.
Are the apartments furnished?
No
Do you have items I can rent?
Yes. We provide washer & dryer sets, nest thermostats, storage units, and garages for rent.
Are corporate rentals available?
Yes
Can the apartment be listed on AirBnB?
No
Can the apartment be sublet?
No
What are the hours for the pool?
The pool is open from 10:00 a.m. to 10:00 p.m.
What are hours of the leasing office?
We're open Monday to Friday 8:30 a.m. to 5:30 p.m. and closed Saturday and Sunday.
What are the hours of the clubhouse?
The clubhouse is open Monday to Friday 8:30 a.m. to 5:30 p.m. and we're closed Saturday and Sunday.
What are the hours for the fitness center?
The fitness center is open 24 hours.
What are the hours for the business center?
The business center is open 24 hours.
Do you offer valet trash service?
We offer curbside trash pick-up Monday, Wednesday, and Friday.
Do you offer recycling?
No
Do you have free internet?
We provide free WiFi in the clubhouse and fitness center.
What internet service options are available?
Grande Communications
Can I reserve your community room?
No
What are pool hours and seasonal availability?
The pool and hot tub are open all year from 10:00 a.m. to 10:00 p.m.
I have a noise complaint. Who do I contact?
Call our office. It will redirect you to our answering service which will contact the management/courtesy officer.
What is the smoking policy?
We do not allow smoking anywhere on the property.
I need emergency maintenance. Who do I call?
Call our office. It will redirect you to our answering service which will contact management.
I have a non-emergency maintenance issue. Who do I contact?
Call our office.
Do you allow pets?
We do allow pets. Call us for more information.
What is the parking situation?
We provide open parking. You can park anywhere you like.
Is there a fee or permit required for parking?
No
What is the policy for guest parking?
No
Are there building quiet hours?
Be respectful of your neighbors and keep the noise down!
Can residents put personal grills on their balconies?
You can store grills on the patio, but you may not use them on the patio. They must be at least 10 ft. away from the building while in use.
What is the procedure for moving out?
We require a 60-day written notice.
What kinds of washers and dryers do in-apartment hookups accomadate?
They accommodate full-size washer and dryer connections.
Do apartments have dishwashers?
Yes
What brand are the kitchen appliances?
They are G.E.
Does the apartment come with a microwave?
Yes
Are stoves gas or electric?
Electric
Do kitchen sinks have a garbage disposal?
Yes
Is there a bathtub or just a shower? Are they together or separate?
Our bathrooms feature a bathtub with shower combination.